Customer Data

We collect and store customer data (name, telephone number, email, and address) at the point of sale so we can process any returns, credit notes, gift cards, print lost receipts, and provide the best form of customer service for our gift business. A record of all items sold is stored against your customer name where provided to us at the point of sale, the history of all sales relating to your name are stored on our system from the date of your first purchase.

What circumstances we contact you and how

Juno James uses Squarespace to process customer data, all software is password protected. This software is used to provide us with relevant customer information when offering promotions, contacting customers about events, informing customers about new collections. If a customer has expressed interest in a certain item, style, or bespoke design and has requested us to contact them relating to the above we may do so via call, email, or text message. We store all customer requests in a password-protected file.

Data

Juno James will hold data for the purposes of tax liability, Revenue Audit, management of accounts, and dealing with claims but this data is not for the purposes of marketing without specific consent.

Your Rights

Withdraw your consent for your data to be processed.

• Access the personal data that we are processing personally to you.

• Ask us to rectify any errors in that data

• Request for your data to be erased.

• Lodge a complaint with the Data Protection Commissioner who is our independent regulator for data protection.

You can contact us anytime at hello@junojames.com.

Our Privacy is in accordance with the new GDPR Laws that came into effect May 2018. If you have any further questions please contact us.